Small Credit Union Resources
LSCU strives to provide the best possible experience to credit unions, with an emphasis on supporting credit unions under $100 million in assets:
- Consultant Program: Key team members are assigned to serve as a consultant for each credit union, serving as the first point of contact for any needs. Credit unions will receive at least two in-person visits from their consultant each year.
- Annual Member Satisfaction Survey
- League/America’s Credit Unions Collaboration
- Micro-Communities Support, including Small Credit Union Connect
Small Credit Union Initiatives Account
The funding for the Small Credit Union Initiatives Account Program is provided by the Southeastern Credit Union Foundation (SECUF) and is available to all affiliated credit unions with $100 million in assets or less. In January 2025, we will increase the threshold to include credit unions containing $150 million in assets and under. SECUF has created an account in your credit union’s name in the amount of $1,000 to use toward the purchase of any LSCU, LEVERAGE, or America’s Credit Unions product and/or service, including:
- League Education and Training Events
- America’s Credit Unions Education and Training Events
- Strategic Planning Sessions (contact your Member Engagement Consultant for details)
- LEVERAGE Products (LSCU Service Corporation)
- FiCEP
Please note that any invoices should be paid directly by the credit union and then reimbursed to the credit union through the SECUF. Member Engagement staff will assist with reimbursements and keep track of expenditures from your account. Unused funds in your account cannot be rolled over or transferred to other credit unions.
Small Credit Union Virtual Solutions and Support Toolkit
Our Small Credit Union Toolkit is available to empower your credit union and enhance your member experience.
Resources Include:
Free Training Videos
- Bank Secrecy Act/Anti-Money Laundering
- Cybersecurity
- Fair Lending
- Robbery Awareness
- Recognizing and Preventing Elder Financial Abuse
- Board of Directors Responsibilities
- Fundamentals of the Supervisory Committee
- Credit Union Financials 101: What Directors Should Know
- Solving the Mystery of Successful Cross Selling and Member Service
- Understanding and Managing Interest Rate Risk
Expanded Resource Library
Access a wide array of resources tailored specifically for small credit unions, ranging from operational guides to strategic planning templates.
Why You'll Love It
- Cost-Effective Solutions: Our toolkit is designed with small credit unions in mind, offering a cost-effective way to access premium resources and training.
- Comprehensive Support: Whether you're focused on compliance, growth, or member engagement, our toolkit provides comprehensive support for various aspects of credit union management.
- Stay Ahead of Compliance Updates: Keep your credit union informed of compliance updates and regulatory changes with access to PolicyPro and InfoSight.
Custom Performance Report
Each affiliated credit union will receive a custom performance report on a quarterly basis. The 35+ page financial analysis will help credit unions assess their performance through peer comparisons in their state, region, and nation. The report also includes a five-year financial comparison for the credit union. Key performance areas are highlighted with graphs and questions to consider.
The key performance areas are:
- Growth trends
- Earnings
- Loans
- Shares
- Operating expenses
- Fees and other income
- Net worth
- Liquidity trends
- Productivity measures
- Investment performance
- Net interest margin
Small Credit Union Community CONNECT Program
This Small Credit Union Community CONNECT Platform is designed to give small credit unions a place to come together as a community. This private, online platform gives credit union staff the chance to interact in real time, similar to other social media platforms. This platform enables users to network with peers and hear from subject matter experts. With CONNECT, users can access meeting materials, videos, and other resources to help your credit union succeed.
Small Credit Union Roundtable
Compliance & Risk Management Resources
Committed to helping credit unions contend with the multitude of issues that arise in an ever-changing regulatory environment, the Compliance & Risk Management team have put together resources to help your credit union with any compliance questions.
With your membership, you will have:
Compliance Support
Access to compliance@lscu.coop with a 24-hour or less response time supporting credit unions with their compliance and regulatory questions.
LSCU Compliance
Access to LSCU Compliance Website, which combines the LSCU support, insights, education, and tools needed to meet your growing compliance requirements.
InfoSight
Access to InfoSight, an online compliance manual that includes federal and state-specific information that is accurate, concise, and detailed on a wide range of topics and issues, available 24/7. Click here to access InfoSight. Sign in with the same credentials used for LSCU.
Click here to see a short video introduction to InfoSight.
CUPolicyPro
Access to PolicyPro, an online compliance policy system with over 200 model policies that have been researched, developed and written specifically for credit unions by regulatory experts and are reviewed twice annually.
95% of affiliated credit unions have already signed up for PolicyPro as a value of affiliation. To log in and begin using PolicyPro you must have a username and password assigned to you by your credit union’s PolicyPro Administrator(s). If you have forgotten your password, the fastest way to regain access is to use the “forgot password” function. If you still have problems, please send an email to compliance@lscu.coop.
For new members, click here to register and take full advantage of PolicyPro’s policy management system. Within the manual, you can customize model policies, upload existing policies, edit your policies, publish policies for your staff, Board, and examiners, and much more.
RecoveryPro
Access to RecoveryPro, a tool designed to help you conduct a business impact analysis to prioritize key processes and develop a comprehensive business continuity plan (BCP) for disaster recovery and incident management. To get started on your recovery journey, please contact compliance@lscu.coop.
Growth and Impact Grant Programs
The Southeastern Credit Union Foundation (SECUF), the charitable arm of the League of Southeastern Credit Unions (LSCU), provides an opportunity for credit unions to apply for the Growth and Impact Grant Program. This program includes three distinct grant opportunities: the Credit Union Development Grant, the Community Impact Grant, and the Professional Development Grant.
The Community Impact Grant Program is designed to fund projects that positively impact the community, such as financial education programs, community development initiatives, and charitable giving efforts.
- So far this year, up to $5,000 has been awarded to support financial wellness and education, CDFI certification, and CDFI grant writing assistance.
The Credit Union Development Grant Program aims to support the growth and sustainability of credit unions by providing financial assistance for projects that improve staff and volunteer development, technology adoption, operational efficiency, and innovation.
- So far this year, up to $2,500 has been awarded to enhance equipment and technology, marketing, succession planning, and innovation.
The Professional Development Grant Program offers professional development grants year-round to member credit union CEOs, employees, board members, and supervisory committee members to attend League, ACU and other industry events, including event registration and reasonable travel costs.
- If you are interested in applying for a Professional Development Grant, click here to apply.
LEVERAGE Products Serving Small CUs
- ADVANTAGE, powered by JMFA
- Commercial Alliance
- Credit Union Audit & Compliance Group (CUACG)
- CUNA Strategic Services (CSS)
- Credit Union Loan Source (CULS)
- Credit Union Solutions Group (CUSG)
- Common Bond Title
- CUVM
- DDI Technology
- Deluxe
- Dynamic Quest
- Element
- Growth by Design
- JD Power Valuation Services
- LandrumHR
- LEVERAGE Benefits Group (LBG)
- Member Business Financial Services (MBFS)
- Members ATM Alliance (MAA)
- Members CORE Alliance (MCA)
- ODP Business Solutions (formally Office Depot)
- OneDigital/Synergi Partners
- OSG
- Our Mortgage Team (OMT)
- PAR North America
- PassTime GPS
- PIVOT Group
- Shared Cooperative Services
- Stifel
- Tru Treasury
- TruStage
Discounted Small CU Product Packages
- Growth by Design Small Credit Union Web Package
- Growth by Design Small Credit Union Retainer Program
- Growth by Design Small Credit Union Leads Program
- Zest AI
Additional Resources
- Financial Wellness Toolkit
- Budget Analysis
- Branch Setup Checklist
- Small Credit Union Talent Strategy Guide
- ACU’s Small Credit Union Succession Planning Checklist & Workbook, State of Small Credit Unions Today, and Blueprints for Small Credit Union Success
- Charter Considerations
- Conflict of Interest Resolution
- Crossroads for Credit Unions Whitepaper
- Customized Engagement Plans
- New CEO/Credit Union Onboarding
- Association Orientation
- Tailored Events Schedule
- Discounted Event Registration
- Shared Compliance Consulting
- Solutions-based costs are subsidized for small credit unions